Privacy Policy Mobile App

Terre des Hommes (TDH) Italia developed the Jukta Hoe Mukta App as a free App, reason why this service is provided at no cost. This Privacy Policy is used to inform the App visitors regarding the ways Personal Information are collected, used, and disclosed if anyone decides to access this Service.

If you choose to use this Service, then you agree to the collection and use of information in relation to this policy. The Personal Information is used only for providing and improving the Service. TDH Italia will not use or share Personal information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in the Terms and Conditions policy, which is accessible at Jukta Hoe Mukta unless otherwise defined in this Privacy Policy. Please also read the Terms and Conditions, which describes the terms under which you use this service.

Information Collection and Use

For a better experience, while installing, accessing and using this Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, address, profile picture, mobile number. The requested information will be retained by us and used as described in this Privacy Policy.

Your account information: You provide your mobile phone number to create an account. You provide us the phone numbers in your mobile address book on a regular basis and those of the users of this service. You confirm you are authorized to provide such numbers. You may also add other information to your account, such as a profile name, profile picture, etc.

Customer support: you may provide us with information related to your use of our service, so that we can provide you customer support.

Third party information

The App does use third party providers and services that may collect information used to identify you. Here below the link to a third party service provider’s Privacy Policy used by the App:

• Google Play Services

How we use your information

These days, whenever you use a website, mobile application or other internet service, there is certain information that almost always gets created and recorded automatically. The same is true when you use this service. Here are some of the type of information we collect:

1) Log Data

Whenever you use this Service, in case of an error in the App it will collect data and information (through third party products) through data logging. This may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing the Service, the time and date of your use, and other statistics.

2) Cookies

Cookies are files with small amount of data that are commonly used by an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory. This Service does not use these cookies explicitly. However, the App may use third party code and libraries that use cookies to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse cookies, you may not be able to properly use some portions of this Service.

3) Services information stored

The information of the services available in the slum (name, phone numbers, address, type of service they can provide, etc.) have been collected from the local services and included in the App upon their consent.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate this Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how this Service is used.

We want to inform the users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value the trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of those websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

This Service do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In case we discover that a child under 13 has provided his/her personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us his/her personal information without your consent, please contact us so that we will be able to take necessary actions.

Changes to This Privacy Policy

From time to time this Privacy Policy may be updated to address changing technology, security measures and website functionality. Changes will be posted on this page and they will be immediately effective. Thus, you are advised to review this page periodically for any changes. ..

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.